Privacy Policy

EOV Data Privacy Policy: 

 

At EmbarkingOnVoyage Digital (“EOV”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our IT software services. By using our services and accepting the cookies you consent to the practices described in this Privacy Policy. 

 

  1. Information We Collect – We may collect personal information from you when you use our IT software services. The types of personal information we may collect include: 

  • Contact information (such as name, email address, and phone number) 

  • Billing information (such as Corporate Identification Number, Address, GST , VAT or other statutory payment information) 

  • Usage information (such as your IP address, device information, and browsing activity) 

  • Information provided by prospect or web visitors (such as feedback or inquiries) 

 

  1. Use of Your Information – We may use the personal information we collect from you for the following purposes: 

  • Provide, maintain, and improve our services and offerings 

  • Process and complete transactions 

  • Respond to your inquiries and provide customer support 

  • Send you technical notices, updates, and security alerts 

  • Personalize and improve your experience with our services 

  • Comply with legal obligations and enforce our policies 

  • Conduct data analysis and research for internal purposes 

  • Prevent fraudulent or illegal activities 

 

  1. Disclosure of Your Information – EOV do not believe in sharing any client’s information until the client permits us to share via the client’s email. Moreover, such information is only shared amongst the EOV members and Consultants working on our projects. In case of both these cases EOV follows a tight data security agreement highly following the norms of GDPR and Right to Maintain Privacy of an individual.   

 

As permitted by law, EOV may share your personal information with employees, partners of the company related to the services these individuals or entities perform for or with the company. The data shared with entities, and partners aren’t allowed to use the data in any other way than to provide services for the company. The company has all the rights to share your information to governmental authorities based on duly authorized information requests or required by law. The company reserves the right to share its entire database of website visitors and customers with apt governmental authorities. We may be required to disclose your personal information for a business reorganization, amalgamation or merger.  

 

  1. Security Measures – We take reasonable measures to protect the security of your personal information and maintain its confidentiality. We follow industry best practices and employ physical, technical, and administrative safeguards to prevent unauthorized access, use, disclosure, alteration, or destruction of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

 

  1. International Data Transfers – EmbarkingOnVoyage Digital (EOV Digital) is committed to ensure the security and compliant transfer of personal data to and from our global offshore delivery centre in India to and from other jurisdictions. We adhere to the requirements of ISO 27001 and the General Data Protection Regulation (GDPR) to protect personal data during international transfers. We employ mechanisms such as adequacy decisions, Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), and explicit consent to establish lawful data transfers. Before any transfer, we conduct Transfer Impact Assessments to evaluate risks and implement appropriate safeguards. We provide training to employees involved in data transfers and maintain a robust monitoring and compliance program. This policy will be regularly reviewed and updated to align with evolving regulations. For any inquiries or concerns, please contact us at dpo@embarkingonvoyage.com 

 

  1. Retention of Your Information – We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

 

  1. Compliance with ISO 27001, SOC2, and GDPR – We are committed to maintaining the highest standards of data security and privacy. We have been following policies, procedures, and controls in line with the requirements of ISO 27001 and SOC2 to protect your information. Additionally, we comply with the General Data Protection Regulation (GDPR) and its principles for the processing of personal data. 

 

  1. Your Rights – Subject to applicable laws, you may have certain rights regarding your personal information, including: 

  • Access and obtain a copy of your personal information 

  • Update or correct your personal information 

  • Request deletion of your personal information 

  • Object to the processing of your personal information 

  • Restrict the processing of your personal information 

  • Withdraw your consent, where applicable 

 

 

  1. Changes to this Privacy Policy – We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. 

 

  1. Contact Us – If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: 

 

EmbarkingOnVoyage Digital Solutions Pvt Ltd 

Level 9 and 11, Sadanand Business Centre, Baner Road, Pune 411045, M.H India 

<dpo@embarkingonvoyage.com> 

 

 

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. To exercise your rights or if you have any questions or concerns about our Privacy Policy or practices, please contact us using the contact details provided.